Subscribe to Email Updates

Fall 2017 Catalog Cover

Many exciting classes are available!

Posts by Topic

see all

14 Tips for Finding Work Over 50

Kathy Hayes on Nov 11, 2013 1:46:00 PM

1 comments

“I have left orders to be awakened at any time during national emergency, even if I'm in a cabinet meeting.” Ronald Reagan

Read More...

3 Tips for Difficult Conversations with Supervisors or Coworkers

Kathy Hayes on Jun 27, 2013 6:00:00 AM

0 comments

Didn't Eleanor Roosevelt say something about no one can make you feel inferior without your consent?  Just substitute ‘inferior’ with any emotion and take your power back. – Marilyn Sherman

Read More...

3 Quick Tips for Supervisors to Improve Workplace Communication

Kathy Hayes on May 31, 2013 7:00:00 AM

0 comments

“The single most important thing [you can do] is to shift [your] internal stance from ‘I understand’ to ‘Help me understand.’ Everything else follows from that...”
– Douglas Stone, Difficult Conversations

Early in our marriage, I learned the four words my husband feared the most were, “We need to talk.” Through the years, I’ve discovered most of us have the same fear—even when we’re initiating the conversation. Here are a few quick tips to ease the stress of having a difficult, albeit necessary, discussion at work when problems arise.

1. Think it through and write it down.

Read More...

0 comments

Leave a comment